Lately my computer has been acting up with videos freezing and slow page loading. Talked to the Rogers Tech Support this morning online and after numerous tests it might be the new Rocket cable modem I upgraded to last November. Going to Woodstock and exchange for another one. Hope it does the trick as I pay for high-speed so expect to get it. I find Rogers easy to deal with as you get almost instant help with their online chat and seem to care.
I will let you know if it worked.